Terms and conditions
Please read these Terms carefully and make sure you understand them before accessing and/or purchasing Products and Services.
By using the Services, you are agreeing to all of the Terms, as may be updated by us from time to time.
Every time you wish to order Products or contribute to Our Site please check these Terms. When using Our Site you should check this page regularly to take notice of any changes we may have made to the Terms. The Terms apply to all visitors and users of the Site, including users who contribute content or information and subscribers to other services on the Site. The Terms also apply to individuals or entities on whose behalf a user accesses the Site. For those persons wishing to use our Services, they must read and agree to be bound by our policies relating to those services.
If you do not agree to the Terms, do not use the Site. We shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Site.
We also may revise, modify or change the Terms at any time at our sole discretion with or without notice. Your continued use of the Site after we post changes to the Terms constitutes acceptance of the Terms as modified. It is your responsibility to regularly review the Terms.
The images and pictures of the Products on Our Site are for illustrative purposes only. Although We have made every effort to display the colours accurately, We cannot guarantee that your computer’s or device’s display of the colours accurately reflect the colour of the product. Your Products may vary slightly from those images.
Although we have made every effort to be as accurate as possible because our products are hand made all sizes, capacities, weights, measurements and dimensions indicated on Our Site have a 5% tolerance.
Many of the items which We offer for sale are fashion items and may not be suitable for sports or other activities. You should therefore satisfy yourself that items are suitable for the type of sports activity that You wish to use them for.
The packaging of the Products may vary from that shown in the images on Our Site.
If you are under 18 years old, you must let your parent or guardian know about Our Privacy Policy before you register to use this Site or any of this Site's services. If You are a consumer you may only purchase Products from Our Site if you are at least 18 years old.
Steps to place an order:
To offer to purchase a product from NL using Our Site you will need to select the intended product for purchase and follow Our onscreen instructions to Our basket section of the Site. Please refer to the site map for alternative guidance. At this point you are able to enter you postal code to select your preferred delivery option and use an eligible gift voucher or promotional code. To offer to purchase a product you will need to continue to checkout where You will be asked to fill out particular information to allow Us to receive Your offer of purchase. Our order process then allows You to check and amend any errors before submitting Your offer to purchase Our Product or Products.
Once You have placed an order, You will receive an email acknowledging that we have received your order, however please note that this does not mean that we have accepted your order. We will confirm Our acceptance to You by sending you an email stating that Your order has been dispatched (“Dispatch Confirmation”). The Contract between us will only be formed once we send you the Dispatch Confirmation.
You may cancel a Contract from the date you place an order, which is when the Contract between us is formed. You have a period of 28 days in which you may cancel/return products from this point. All items must be received back in our possession before the 28th day.
You must take reasonable care of the Products and return the Products to us unused in a saleable condition, with your receipt or invoice. Blakely Clothing is not responsible for providing a new parcel bag for the purpose to return in. We refund You to the credit or debit card used to pay for the Products.
You must return the products to us as soon as reasonably practicable.
You will be responsible for the costs of returning the Products to us.
Due to hygiene reasons boxer shorts, socks and thongs are ineligible for returns.
Any trainers returned must arrive back to us unworn with tags, and must still contain the cardboard shoe insert, spare laces and bag that come with the product.
As a consumer, You have legal rights in relation to Products that are faulty or not as described. The warrantee for faulty products is 6 months. Please contact info@rspct-thelabel.com within 7 days with your order reference and images of the fault, and our customer service team will assist you with a resolution. Advice about your legal rights is available at Your local citizens’ advice bureau or trading standards office. Nothing in these terms will affect Your legal rights.
Whilst the goods are in your possession you must take reasonable care of them and not use them.
For more information please refer to Our Terms of sale section.
Use of Our Site.
Your use of the RSPCT the label Site is at your risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site.
This Site must not be framed on any other website, nor may you create a link to any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice. You must not establish a link from any website that is not owned by you. You may link to our home page, provided you do so in a way that is fair and legal and does not damage Our reputation or take advantage of it, but You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
This Site is for your personal, non-commercial use only. You may store, print and display the content supplied solely for your own personal use. You may not use this Site, or any of the material appearing on the Site to further any commercial purpose, including selling any content, software, products, or services. You also may not use the contents of this Site for commercial purposes including (but not limiting to) advertising or to promote or generate activity on any other website. You may not copy, distribute, transmit, display, perform, license, create derivative works from, transfer publish, manipulate, distribute or otherwise reproduce any of the material, contents, products or services on Our Site. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by us or its licensors.
You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to RSPCT the label the server on which RSPCT the label Site is hosted or any server, computer or database connected to RSPCT the label.
You will not commit or encourage a criminal offence. You will not breach of confidence or be in any way offensive or obscene. You shall not cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of this Site or to your downloading of any material posted on it, or on any website linked to it.
RSPCT the label does not warrant or represent that RSPCT the label Site content is accurate, error-free or reliable or that your use of RSPCT the label Site content will not infringe rights of third parties.
RSPCT the label does not warrant that the functional aspects of the Web Site or RSPCT the label content will be error free or free of viruses or other harmful components. RSPCT the label and its suppliers make no warranties about content, software text, downloads, graphics, and links, or about results to be obtained from using the Site. RSPCT the label reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that RSPCT the label is not liable to you or any third party for any such withdrawal.
We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.
Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Site.
The conditions of use relating to any discount code will be specified at the time of issue.
These Terms relate to all RSPCT the label promotions, competitions and discount codes (unless otherwise stated):
Only one promotion code can be used per order
A promotion code can't be used after an order has been placed
Unless specified, discount codes cannot be used on sale items.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law RSPCT the label and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages. Except as expressly stated in these terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, conditions or warranty which might be implied or incorporated into these Terms by statue, common law or otherwise is excluded to the fullest extent permitted by law. In particular we will not be responsible for ensuring that the Products are suitable for Your purpose.
INTELLECTUAL PROPERTIES RIGHTS
The intellectual property rights in all software and content made available to you on or through this Site remains the property of Us and are protected by copyright laws. All such rights are reserved by Us.
You acknowledge and agree that all ownership rights known as intellectual property rights in the Products including all designs, trademarks, brand name, images and logos are and shall remain Our property or those of Our licensors including RSPCT Software and other code contained in this Site.
You are permitted to use the content only as expressly authorised by RSPCT the label and/or its third party licensors.
At no time shall any rights, title or interest in the intellectual property rights pass to You.
Any reproduction or redistribution of the above listed content is prohibited. Content includes (but not limited to) any graphics, photographs, including all image rights, Products, sounds, music, video, audio or text on this Site.
You must not offer any Product for resale.
No licence or consent is granted to you to use Our trademarks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of RSPCT the label We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
Delivery and Returns
RSPCT the label team works hard to get your package out to you as soon as possible - we estimate that your package will be with you within 7 working days using the standard delivery. Although it’s not possible to give you an exact time, we work our hardest to get the items delivered asap. Any dates and times for delivery are approximate only, and the time of the delivery is not of the essence. RSPCT the label shall not be liable for any delay in delivery of the goods that is caused by a Force Majeure Event or the customers failure to provide RSPCT the label with adequate delivery instructions or any other instructions that are relevant to the supply of goods.
We allocate the courier we believe will deliver your order to you in the quickest time depending on the size and weight of your parcel.
Deliveries can be made anytime between 7am and 9pm.
Please see individual country listing for delivery time scale.
A signature may be required on receipt of your parcel. If you're not in when your parcel arrives, a card will be left telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.
- Deliveries are not made on bank holidays, so you can expect your order to arrive the next working day.
We can deliver to your permanent residential address or your place of employment. If you want your delivery to reach you at work, you need to be confident that someone will be there to take receipt of the goods as the courier will deliver to the place not the person.
You own the Products once we have received payment in full, including all applicable delivery charges.
If your order has not arrived by the estimated delivery date, we're here to help.
Before getting in contact with us, have you tried: Checking we have the correct delivery address for your order and your contact details are up to date as per confirmation email. Your parcel may be awaiting collection at a local Post Office or delivery depot, or you may need to arrange redelivery. Also check with your neighbours to see if they have accepted the parcel on your behalf or looking in any safe areas the driver may have left your parcel, such as behind bins or in a shed, garage or porch.
We are unable to amend any part of your order or change the delivery or payment method once your order is complete.
If you are missing an item in your package we may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately. If your order has been sent in different parcels then each delivery note will tell you the items you can expect to find inside. Please check the delivery notes from each part of your order to make sure you're not missing anything.
Returns
Refund Policy: Returns must arrive to us or we need to be notified within 14 days of the delivery date. You will then get a further 14 days for a refund. Returns must arrive to us within 28 days for a voucher. Please make sure that your email address & telephone number is entered correctly at checkout to receive relevant information. Please email us if you have a problem.
Gift vouchers will be valid for 12 months from the date of issue.
Please indicate Refund on the returning invoice.
Please ensure that your order information is included inside your return. If you no longer have the document that came with your parcel, please ensure that your name and order number are written inside the parcel. We cannot guarantee your return will be processed without this.
We are not responsible for any items that are returned to us by mistake. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We recommend you obtain proof of postage. No Postage or carriage duty will be refunded.
Price fluctuations can occur in response to fashion trends, stock and demand from customers. In this case we will not refund the difference.
OUR RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM TRADING STANDARDS OR CONSUMER DIRECT.
If the Products were delivered to You, You must return the products to us as soon as reasonably practicable. Unless the Products are faulty or not as described, You will be responsible for the costs of returning the Products to us.
Third party rights.
A person who is not a party to the contract the between RSPCT the label and the customer for the sale and purchase of the goods in accordance with these conditions shall not have any rights or in connection with it.
Variation.
Except as set out in these terms of service and variation to the contract the between RSPCT the label and the customer for the sale and purchase of the goods in accordance with these conditions including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by RSPCT the label
Privacy Policy:
This policy, together with our terms of use and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. RSPCT the label is totally committed to protecting the privacy of our site visitors and customers. Also by clicking the corresponding checkbox when registering for our service or by completing RSPCT the label users grant us permission to collect, process, and use their personal data to the extent specified within the scope of the data processing processes described below.
The Website is not designed for, or directed to children. As such, we do not intend to collect and will not knowingly collect any personal information from children below the age of 18 without parental consent. If you are under 18, you must ask your parent or guardian before you send any information to us or ask us to e-mail anything to you. By sending us any information or asking us to send you information you are confirming that you have received the informed consent of your parent or guardian. Parents are encouraged to review their children’s e-mail and internet activities to ensure that the Website is being used by their child in accordance with parental consent and this Policy. Should parents wish to access their children’s personal information held by us, they should contact us.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
USES MADE OF THE INFORMATION:
RSPCT the label team fully appreciate and respect the importance of privacy on the Internet. We will only pass on your personal information to third parties if it is an essential part of trading with you e.g. passing on your name and address to our carriers, or telephone number should there be a query with delivery, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the website.
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To plan and manage our site and our businesses, including analysis of customers' shopping habits, product and style preferences.
- To notify you about changes to our service.
SECURITY POLICY:
We take the security of your personal details extremely seriously. Security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well-protected and secure environment.
Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of your information provided over the internet and will not be responsible for this.
Never send any sensitive information, such as passwords or credit card information, via email.
If you are using a public computer then make sure you log out fully and close the browser.
As part of our policy to protect against the fraudulent use of credit cards, we carry out random security checks on orders. These can take various forms, and may involve contacting you by telephone before your order is processed.
Phishing is the practice of tricking someone into giving confidential information, such as email scams that send banking customers to a website which is not the bank’s real website although it looks just like it.
We will never contact you by email to ask you to send or confirm any of your personal details. If we need any information of this nature, we will only contact you by phone or letter. If you receive an email claiming to be from us, requesting this type of information, DO NOT RESPOND but please let us know by forwarding the email to us.
RSPCT the label Social Area Guidelines:
Any information or content that you voluntarily disclose for posting to the Shared area, may become available to the public. Once you committed doing so you agree that we have permission to make it public, that content or Property may be re-shared by others. If you wish to remove that content or Property that you posted RSPCT the label form, we will remove it as soon as possible however copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties using the RSPCT the label Social Area have copied or saved that information.
All photography posted to RSPCT the label form must be your own, and any subject within that photo must be happy for the content to be uploaded into the RSPCT the label Social Area. Using other people’s Property and passing it off as your own; text, photos, videos or anything that can be obtained from the web, is definitely not allowed.
The common language in the Social Area is English. Please make all your comments, titles and descriptions in English.
FREE GIFT WITH PURCHASE PROMOTIONS TERMS & CONDITIONS
RSPCT the label CLOTHING TERMS AND CONDITIONS: FREE GIFT WITH PURCHASE PROMOTIONS
1. Introduction
These terms and conditions (the Terms) apply to Free Gift with purchase Promotions available from time to time on the website.
2. The Promotion
Purchase a specified clothing item (Product) from the Website as detailed in the Promotion and receive the free gift (the Gift) with your purchase.
3. The Gift
3.1. The gift is as detailed in the promotional advertising.
3.2. The Gift is exclusive of delivery costs.
3.3. The Gift is subject to availability. There is no cash alternative for the Gift and we reserve the right to substitute the Gift with a gift of equal or greater value.
3.4 The Gift cannot be exchanged. For example, the Gift cannot be exchanged in the event the wrong size is selected for the free Gift.
3.5 In the event that any Product(s) purchased as part of qualifying transaction are returned and, the customer will be required to return the Gift. If the Gift is not returned, the sales price of the Gift will be deducted from any reimbursement.
3.6. RSPCT the label Clothing is not responsible for any additional costs and/or expenses in relation to the Gift including (without limitation) travel costs, other than any specifically listed as part of the Gift above and for the specified periods of time (where applicable).
3.7. The participant shall not, while using the Gift, display or publicize any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).
4. How do I participate in the Promotion?
4.1. To participate in the Promotion, participants must place an order on the Website during the timeframes set out in the promotional advertising (Promotion Period) for one or more of the Products. The free Gift must then also be added to the basket in the customers preferred size and this will then be shown as Free within the basket. The customer must then conclude the purchase of the Products.
4.2. Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.
4.3. As long as the participants purchase one or more of the Products, they do not need to order any other product on the Website in order to receive the Gift. However, certain delivery charges may apply in addition to the Products.
4.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, the relevant Products.
4.5. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.
4.6. For help with participating in the Promotion, Customer Services should be contacted us.
5. Eligibility
5.1. The promotion is available to all customers from all countries unless specified in the Promotion advertising via the website.
5.2. RSPCT the label Clothing reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by RSPCT the label to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.
6. Limitation of Liability
6.1. RSPCT the label Clothing is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.
6.2. RSPCT the label Clothing will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although RSPCT the label Clothing will always endeavour to minimise the effect to the participants of any such failure.
6.3. Nothing in these Terms shall operate to exclude RSPCT the label Clothing’s liability:
(a) for personal injury as a result of its negligence;
(b) for fraud; or
(c) further than is permitted by law.
7. Data Protection and Publicity
For information relating to the Clothing’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website.
8. General
8.1. RSPCT the label Clothing reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.
8.2. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.
8.3. These Terms shall be governed by the law, and the parties submit to the non-exclusive jurisdiction.